Privacy Policy

1. Data Controller

The Controller processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and relevant legislation of the Czech Republic.

2. What Personal Data We Process

We only process data that you provide to us yourself, for example:

• name and surname
• e-mail address
• phone number
• billing information
• information provided in forms or orders
• communication via e-mail or social media
• technical data about the website visit (cookies, IP address, website behavior)

3. Purpose of Processing

We process your personal data for the purpose of:

• processing inquiries or orders
• communicating with customers
• providing services and consultations
• sending commercial communications and newsletters
• bookkeeping and fulfillment of legal obligations
• improving website functionality and marketing

4. Legal Basis for Processing

We process personal data based on:

• performance of a contract
• compliance with legal obligations
• legitimate interest of the controller
• consent granted

You can withdraw your consent at any time.

5. How Long We Retain Data

We retain personal data only for as long as necessary:

• for the duration of the cooperation
• for the period prescribed by law (e.g., accounting documents)
• until consent is withdrawn for marketing communications

6. Who May Access the Data

Your personal data may be disclosed to verified collaborators and processors who assist us with the operation of the website and business, for example:

• web hosting provider
• accounting services
• e-mailing tools
• advertising and analytical services
• payment gateways

All processors meet GDPR requirements.

7. Cookies

We use cookies on the website for the purpose of:

• proper website functioning
• traffic analysis
• marketing and advertising

You can adjust or refuse the use of cookies in your browser.

8. Your Rights

You have the right to:

• request access to your personal data
• request correction of inaccurate data
• request deletion of personal data
• restrict processing
• object to processing
• transfer data to another controller
• file a complaint with the Office for Personal Data Protection

9. Security of Personal Data

We protect personal data using technical and organizational measures against misuse, loss, or unauthorized access.

10. Final Provisions

This privacy policy may be continuously updated.

The current version is always published on the website:

klaramertova.cz

Last updated: May 2026